Frequently Asked Questions

• What do I do?

  First and foremost, don’t be worried.

  In order that your claim is dealt with efficiently and without delays, SSB Law have decided to transfer your claim to us here at Clear Law. We will ensure that your claim is reviewed, and you will then be advised about how your case will proceed.

  We have been involved in a number of these type of projects with Recovery First. In some cases, firms have undergone a managed closure of a particular part of their practice and the clients are well informed and the transition is well structured. In other circumstances, such as insolvency, there can be a feeling of disruption and abandonment.

  Do not worry, your file will be protected and it will be reviewed. You will be kept informed during this review process by email.

  This is an essential first step and at the end of this process you will be provided with advice about how your claim can proceed.

• Is your service “no win no fee”?

  The review process will determine whether we consider there to be sufficient prospects to proceed. If so, your claim may be allocated within Clear Law to a litigation specialist or to another law firm within the Recovery First panel. Either way this will be managed and you will be given support along the transition.

  Your claim will be dealt with on the same “no win no fee basis” which means that you will not have to pay for any legal costs either up front or in the event the claim fails so long as you comply with your obligations under the agreement, broadly speaking to provide honest instructions as and when required.

  You may of course feel disconcerted about your file being transferred to us or another panel member, and you may wish to instruct your own solicitors of your choosing. If this is the case then we can assist you with this transfer. Click here to find out how to transfer your claim to another solicitor.

• Who are Clear Law?

  Clear Law is a litigation practice, acting mainly for individuals across a wide range of disciplines. We have had substantial success in areas of financial mis-selling in particular involving secret commissions successfully acting for more than 6,000 clients (both individual and commercial) in our sister company Clear Commercial. The most successful group action saw a return of £21m.

• Will my claim ever succeed ?

  We intend reviewing all the files within a 30 day period, during which time we hope to be able to form a view about the likely prospects of your claim succeeding. We will advise you in this regard. Only once that review has taken place will we be able to provide this advice.

• I need to contact someone urgently about my claim – is there anyone I can speak with?

  Yes, you can email us at reception@clearlawonline.co.uk.

• Will I need to go to court?

  If your claim has sufficient prospects, then it may be necessary to issue court proceedings in order to resolve your claim. If the parties are unable to reach a compromise, you may well need to give evidence at trial, particularly if there is a factual dispute over something you were told at the outset of the transaction. However, generally speaking, the vast majority of litigated claims are settled or discontinued prior to trial.

• What will happen to my claim now?

  Over the course of the next 30 days, your claim will be reviewed and an initial advice prepared. We will keep you informed of progress generally, i.e. the percentage of claims that have been reviewed, at the end of each week. Naturally the more time we spend reviewing matters, the quicker we can address any concerns this upheaval may have. However, if you want to contact us please email hello@clearlawonline.co.uk . We aim to get back to any enquiries in no more than 72 hours.